Built the first diocesan staff handbook and clear role descriptions across 40+ positions. Sounds dull; changes everything. People do their best work when they know what's expected and what's fair. Order as a form of charity.
Dioceses run schools, clinics, and parishes — real organizations with real staff — often with no HR function at all. The Diocese of Enugu asked us to fix that. Bringing structure to vocation without killing the vocation.